Looking to Buy

How do I order?

To place an order with SuperCloneUK, follow these steps:

1. Browse Our Collection: Choose the watch you’d like to purchase from our collection.
2. Contact Us: Once you’ve selected your watch, you will be directed to a WhatsApp chat to complete the sale.
3. Payment: Make your payment via bank transfer or PayPal (Friends and Family option).
4. Confirmation: After payment, we will confirm your order and provide you with delivery details.

If you have any questions or need assistance during the ordering process, feel free to reach out to us via WhatsApp!

How are watches delivered to me?

At SuperCloneUK, orders are delivered through Royal Mail (Tracked and signed ) for UK deliveries. For international orders, we use Royal Mail International (Tracked and signed). Once your order is dispatched, you will receive a tracking ID to monitor the delivery status.

If you have any specific delivery preferences or questions, feel free to reach out to us via WhatsApp!

Can we provide videos of the inside movement of the watch?

We are unable to provide videos of the inside of the watch. Removing stickers or opening the watch would render it used, which significantly reduces its resale value.

If you have any questions or concerns, please contact us via WhatsApp.

Can I pick up my watch?

At SuperCloneUK, we operate as an online-only business, and all watches are shipped directly to customers. Unfortunately, we do not offer pickups. Watches are posted to you via  Royal Mail (Tracked and signed ) or Royal Mail International (Tracked and signed) for international orders.

For more information, feel free to reach out to us on WhatsApp!

Are watches waterproof?

The waterproofing rating is merely a guide from the factory. We do not advise getting any replica watch in contact with water unless it has been certified waterproofed by a professional. We do not guarantee the product’s water resistance, hence there will be no refund, store credit, exchange, or free repair on any watches with water damage. We advise you to get it certified by the professional.

How do I track my order?

I have a complaint regarding my purchase, how do I register it?

If you have a complaint regarding your purchase, simply contact us through WhatsApp, and we will assist you in resolving the issue. We handle all complaints and issues directly through WhatsApp to ensure prompt and personalized support.

Feel free to reach out, and we’ll be happy to help!

In case of any issue in watch, what is the resolution period for that?

In case of any issues with your watch, please note that SuperCloneUK is the seller, not the manufacturer. We will need to contact the factory to resolve the problem, which may take around 2 weeks. Rest assured, we are committed to resolving any watch-related issues for you.

If you have any concerns, feel free to reach out to us via WhatsApp!

What are the modes of payment?

1. Bank Transfer
2. PayPal (Friends and Family option)

Once you’ve selected your watch and contacted us via WhatsApp, we will provide the payment details and guide you through the process. If you need any assistance, feel free to reach out on WhatsApp!

What is included in the item price?/ Is my Item Price all-inclusive?

All mentioned price is for watch only(inclusions such as box and paperwork cost extra)

Please note, that the item price does not include the shipping charges.

What is the delivery time of the item?

Delivery times at SuperCloneUK depend on the availability of the watch:

• In-stock watches (UK): Next-day delivery.
• Not-in-UK-stock watches: Delivery typically takes 3-4 weeks.
• International orders: We use Royal Mail International (Tracked and signed), and delivery generally takes 3-4 weeks, depending on the country.

For Not-in-UK-stock items, we take a £100 deposit to secure your order, and the remaining balance is paid when the watch arrives in our inventory, just before we dispatch it to you.

You will receive a tracking ID once your order is dispatched. If you have any questions, feel free to contact us via WhatsApp!

Is there a warranty?

At SuperCloneUK, we offer a 3-month warranty of movement on all of our superclone watches. If you experience any issues, don’t hesitate to get in touch with us, and we will assist you.

Please note that the warranty does not cover accidental damage or misuse. For further details, feel free to reach out to us via WhatsApp!

What’s the return policy?

At SuperCloneUK, once you receive your watch and remove any stickers, it is considered Used and cannot be returned, as it cannot be resold as new. Additionally, we are unable to provide videos of the inside of the watch. Removing stickers or opening the watch would render it second-hand, which significantly reduces its resale value.

If you have any questions or concerns, please contact us via WhatsApp.

Are any discounts available?

At SuperCloneUK, we do offer discounts to our frequent customers. However, due to the high quality of our watches and the very low margins, we are limited in the amount of discount we can provide.

If you’re a frequent customer or looking for specific offers, please contact us via WhatsApp, and we’ll be happy to discuss any available promotions with you!